What happens when you place an order? At some companies, it may seem like a black hole. At ABS, this is not the case. We want you to know as much as possible so that you understand the care we take and that there are no surprises.
Buy one get one free! 15% Off Today Only! President’s Day Sale! These are phrases that we associate with marketing. You won’t find any of this at ABS. We have never used any of these methods or marketing gimmicks to try to persuade you to buy something. In fact, we have done very little traditional marketing. Instead, we rely upon satisfied clients and the referrals that they provide to help us grow.
Advanced scientific research requires customization and understanding of the objectives of the research. Cutting edge research requires products and services that address complex questions and novel hypotheses. ABS is based upon customization that meets your needs. We have never been a catalog sales company because we recognize cutting edge discoveries do not come from a cookie cutter approach.
ABS is not entering a new market. This post is about Internet marketplaces and their limitations when seeking solutions for custom products and services. Connecting buyers and sellers for online transactions is commonplace and works very well for anything from household products to computers. Amazon is pervasive. In recent years, scientific marketplaces have come onto the scene.
When ABS started, we had little, if any, competition in the typical sense of the word. There were only a few small organizations that provided tissues and none of these did any processing, such as membrane preparations. Likewise, most cell culture work was done in-house. There was almost no outsourcing of the type of work done by ABS.
Previous posts described how we rigorously screen candidates and the efforts we take to maintain a productive workplace where our employees really do matter. For the most part, this works very well, but issues do arise. Issues range from minor lapses to more serious concerns. Fortunately, serious issues are less common as we have improved our hiring and other processes. Clear processes enable us to see and address performance lapses earlier, often before they become bigger concerns.