Meet Our Team

Charles F. Saller, Ph.D., President & CEO

Prior to founding ABS, Dr. Saller led the biochemical team at what is now AstraZeneca that worked on the discovery of Seroquel®, one of the most successful drugs of all time both in respect to therapeutic efficacy for psychiatric disorders and market value. Dr. Saller is a serial entrepreneur, having founded Saller Rental Properties in the 1980s, which provided the capital for founding ABS in January 1990. He continues to lead ABS operations and direct its strategy. Dr. Saller has also served as the Principal Investigator or has administered more than $5 million in government grants and contracts as a founder of one other bioscience company and as advisor to others.

Linda Carlini, Vice-President of Laboratory Operations

Linda supervises all Laboratory Operations at ABS. She has worked at ABS for more than 18 years and has overall responsibility for all ABS Laboratories, Biospecimen Operations, and ABS’ Biorepository. She is also accustomed and highly skilled at working with cross-functional teams and changing client specifications and priorities, having worked closely on many large multi-disciplinary projects. All Laboratory, Biorepository, and Biospecimen Operations personnel report to Linda. She is an ISO 9001:2015 Internal Auditor, Six Sigma Green Belt, and trained in Lean, HIPAA regulations, and GLP/GMP.

Cheri Miller, Vice-President of Business Operations

Cheri is the Vice-President of Business Operations at ABS. She has more than 21 years’ experience managing ABS Accounting and Business Operations. She manages all ABS Business Operations, including Accounting, Human Resources, Information Technology, Quality Assurance Unit, Shipping and Receiving, and Facilities Infrastructure. Cheri is an ISO 9001:2015 Internal Auditor and a Six Sigma Green Belt, and is trained in Lean, HIPAA regulations, and GLP/GMP.

Heidi Williams, M.S., Director of Client Services

Before joining ABS, Heidi obtained her Bachelor’s degree from Kutztown University and her Master’s degree from the College of Charleston. After graduation, she joined ABS’ sales team in 2009 as a Project Manager. She continues to provide excellent customer service as Director of Client Services.

Dania Hoq, Business Development Manager

Dania joined ABS in 2012 as a Scientific Liaison before growing to take on more responsibility as a Project Manager the same year. She has a degree in Biology from the University of Delaware and extensive sales experience. Her passion for science, ability to build strong relationships, and commitment to helping people find solutions for their needs makes her role at ABS a natural fit.

William Harrington, Business Development Manager

Prior to joining ABS, William worked as a Research Analytics Specialist and Account Manager for the Web of Science Platform. While at Thomson Scientific/Clarivate, he supported the research data needs of academic, nonprofit, and government scientists/evaluators/funders. William enjoys connecting with researchers to discuss emerging research areas and under-represented/underfunded scientific topics.

Christine Keene, Business Development Manager

Christine works with new and existing clients in the Northeastern United States to help streamline and advance active and upcoming projects. Prior to joining ABS, her career encompassed a variety of experiences ranging from training and supporting medical higher-education programs to working as a NICU nurse for more than 14 years. Through her experiences, Christine has developed a passion for supporting scientific research and helping others achieve better results.

Heidi Shoulders, Business Development Manager

Heidi consults with current and prospective clients in the Mid-Atlantic to identify and provide customized solutions that allow clients to get ahead of deadlines and spend more time focusing on their core competencies. Her love of science initially led to a career teaching middle school science before returning to graduate school to pursue a Master of Science in Biotechnology. During her graduate experience, she realized her expertise was best utilized outside of laboratory research. She believes in her clients’ research, and her goal is to provide them a better pathway to success.

Our Values

quality

Quality

Our focus is to provide the high-quality cells and tissues that are the prerequisites for research. As such, we are ISO 9001:2015-certified for all production activities; plus we regularly undergo internal and external quality audits to ensure continuous improvements in our processes.

transparency

Transparency

We maintain complete documentation of every aspect of our collaboration with you, including contacts, project management, and cell culture data entry. Clients may request a report of your project, plus copies of the ABS Quality Manual, our ISO 9001:2015 certification, and relevant procedures. Clients are welcome to visit and inspect our facilities.

efficiency

Efficiency

We get it done right the first time, with turnaround times that are similar to what you would experience in your own laboratories. Our lab personnel have decades of experience meeting strict standards, and our responsive, dedicated business development and service teams ensure on-time delivery.

collaboration

Collaboration

We pride ourselves on serving as an extension of your laboratory, meaning we work with you like members of your internal team. This allows us to fully understand and remain responsive to your needs to drive your desired results.

responsive

Responsiveness

We believe effective communication is a key to driving success. We respond to any inquiry in less than one business day and take a proactive, personalized approach to customer service.

Achievements

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ISO 9001:2015

ABS is ISO 9001:2015 certified for all production activities. We will provide a copy of our certification upon request.

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Biobanking Best Practices

ABS adheres to NCI and ISBER biobanking best processes.

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Experienced Staff

ABS has a very low turnover staff rate. Consequently, we have a consistently high level of experience serving our clients. Although our focus is pre-clinical research, our staff is GMP- and GLP-trained and have earned Six Sigma certification.

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99.9% Shipping Success Rate

ABS has a near-perfect success rate of shipments arriving intact at the proper temperature.

Facilities and Infrastructure

Cryostorage Tanks
Protect your most valuable samples and ensure your cell lines are safe in case of disaster at your site with secure offsite storage.
Freezers - Storage
Our cryogenic storage systems are alarmed, monitored, and backed up by a direct connection to liquid nitrogen containers.
Heidi W.
Relying on our team to provide essential services or specialized expertise is like expanding your facilities and staff.
Incubators - Cell Culture
Large numbers of incubators in multiple laboratories mean that your order doesn't have to wait.
Media Frig - Cell Culture 1
Our large capacity ensures that we are ready when you are.
Centrifuges - Cell and Tissue Preparations (2)
Over twenty low, high, and ultra-speed centrifuges provide you with the capacity to produce large quantities of membranes and other cell fractions.
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From tissue arrays to RT-qPCR, ABS has the infrastructure and expertise to prepare and analyze your samples.

Career Opportunities at ABS

Click the following link to apply for any open positions with ABS.

https://recruiting.paylocity.com/recruiting/jobs/List/2717/Analytical-Biological-Services

 

Business Development Manager, Bioscience Sales

Wilmington, DE

Description
Business Development Manager position is currently available in Wilmington, DE.  ABS Inc. (www.absbio.com) is a successful bioscience company with over 29 years' experience providing cell culture and other services for R&D to pharmaceutical and biotechnology clients worldwide.
 
Responsibilities and Required Duties
 
  • Prospect for new business opportunities
  • Interpret prospect and client needs and collaborate to determine best solution
  • Communicate with internal personnel and relay prospect and client needs
  • Provide accurate pricing to prospects and clients
  • Ensure client satisfaction through direct communication with client
  • Record all communication with clients and appropriate internal personnel in CRM System
  • Present quotes
  • Log all opportunities and assign to the appropriate sales stage in CRM System
  • Extensive Travel to client sites, trade shows, and conferences
  • Conduct face to face and virtual sales meetings with prospects and clients
  • Trade show participation including booth setup and disassembly, and representing ABS to prospects and clients in a professional manner
  • Create and execute a professional development plan
  • Maintain an accurate and complete sales pipeline
  • Create and execute account plans for key accounts
  • Create and execute sales plans for assigned territory
Sales Skills and Experience
 
  • Knowledge of Pharma and Biotech Industries is a plus.
  • Ability to credibly discuss issues and opportunities with Senior Level Clients and Prospects
  • Confidence in presenting new ideas and opportunities and the business value they create
  • Ability to proactively identify target prospects and initiate direct contact
  • Ability to effectively execute a structured sales process from qualifying to closing
  • Ability to effectively present solutions to individuals or groups of stakeholders
  • Effective use of social networks such as LinkedIn or Twitter for research and prospecting
  • Effective sales call planning and execution
  • Ability to articulate value and avoid selling on price
  • Ability to build strong business relationships with clients
 
Education: A BS/BA or higher degree required.  A BS/BA or higher degree in biological sciences is highly desirable.
 
Language Skills
  •  Fluent in English
  • Strong Oral and Written Communication Skills
  • Excellent Grammatical Skills
  • Good questioning and listening skills
Mathematical and Analytical Skills
  •  A basic understanding of arithmetic and elementary algebra
  • Ability to calculate percentages and create and interpret simple graphs
  • Strong problem-solving ability
 
Computer Skills
  • Effective use of the internet for research
  • Basic proficiency in MS Outlook, MS Word, MS Excel, and MS PowerPoint
 Organizational Skills
  • Ability to prioritize and manage details of multiple projects simultaneously
  •  Effective time management and scheduling (calendar)
  • Effectively manage a high volume of email without compromising key responsibilities