Meet Our Team

Charles F. Saller, Ph.D., President & CEO

Prior to founding ABS, Dr. Saller led the biochemical team at what is now AstraZeneca that worked on the discovery of Seroquel®, one of the most successful drugs of all time both in respect to therapeutic efficacy for psychiatric disorders and market value. Dr. Saller is a serial entrepreneur, having founded Saller Rental Properties in the 1980s, which provided the capital for founding ABS in January 1990. He continues to lead ABS operations and direct its strategy. Dr. Saller has also served as the Principal Investigator or has administered more than $5 million in government grants and contracts as a founder of one other bioscience company and as advisor to others.

Linda Carlini, Vice-President of Laboratory Operations

Linda supervises all Laboratory Operations at ABS. She has worked at ABS for more than 18 years and has overall responsibility for all ABS Laboratories, Biospecimen Operations, and ABS’ Biorepository. She is also accustomed and highly skilled at working with cross-functional teams and changing client specifications and priorities, having worked closely on many large multi-disciplinary projects. All Laboratory, Biorepository, and Biospecimen Operations personnel report to Linda. She is an ISO 9001:2015 Internal Auditor, Six Sigma Green Belt, and trained in Lean, HIPAA regulations, and GLP/GMP.

Cheri Miller, Vice-President of Business Operations

Cheri is the Vice-President of Business Operations at ABS. She has more than 21 years’ experience managing ABS Accounting and Business Operations. She manages all ABS Business Operations, including Accounting, Human Resources, Information Technology, Quality Assurance Unit, Shipping and Receiving, and Facilities Infrastructure. Cheri is an ISO 9001:2015 Internal Auditor and a Six Sigma Green Belt, and is trained in Lean, HIPAA regulations, and GLP/GMP.

Heidi Williams, M.S., Director of Client Services

Before joining ABS, Heidi obtained her Bachelor’s degree from Kutztown University and her Master’s degree from the College of Charleston. After graduation, she joined ABS’ sales team in 2009 as a Project Manager. She continues to provide excellent customer service as Director of Client Services.

Heidi Shoulders, Senior Business Development Manager

Heidi consults with current and prospective clients in the Mid-Atlantic to identify and provide customized solutions that allow clients to get ahead of deadlines and spend more time focusing on their core competencies. Her love of science initially led to a career teaching middle school science before returning to graduate school to pursue a Master of Science in Biotechnology. During her graduate experience, she realized her expertise was best utilized outside of laboratory research. She believes in her clients’ research, and her goal is to provide them a better pathway to success.

Dania Hoq, Business Development Manager

Dania joined ABS in 2012 as a Scientific Liaison before growing to take on more responsibility as a Project Manager the same year. She has a degree in Biology from the University of Delaware and extensive sales experience. Her passion for science, ability to build strong relationships, and commitment to helping people find solutions for their needs makes her role at ABS a natural fit.

Sarah Basehore, Ph.D., Business Development Manager

Sarah joined ABS as a Business Development Associate in 2019. She provides clients from pharmaceutical and biotechnology companies with custom, quality-guaranteed solutions that help streamline their discovery process and accelerate their pipelines. Her passion for science led her to achieve her Doctorate of Philosophy in Biomedical Engineering from Drexel University prior to joining ABS. Her research expertise, problem-solving mindset, and ability to build strong relationships provides the foundation required to develop successful collaborations with clients in the New England territory. 

Gabrielle Angel, Business Development Manager

Gabrielle (Bella) joined ABS in 2019 as a Business Development Administrator before growing into her current role as Business Development Manager. Bella earned a Bachelor of Science in Biology from Florida Southern College. She is currently completing her MBA at the same institution. Bella’s enthusiasm for science and her passion for helping clients allow her to make meaningful connections with clients in pharmaceutical and biotechnological companies in the Midwestern territory. Through these connections she is able to understand needs of clients to provide solutions which improve workflows, expedite timelines, and enhance processes. In doing this, she knows she is making an impact which enables her clients’ research to succeed.

Our Values

quality

Quality

Our focus is to provide the high-quality cells and tissues that are the prerequisites for research. As such, we are ISO 9001:2015-certified for all production activities; plus we regularly undergo internal and external quality audits to ensure continuous improvements in our processes.

transparency

Transparency

We maintain complete documentation of every aspect of our collaboration with you, including contacts, project management, and cell culture data entry. Clients may request a report of your project, plus copies of the ABS Quality Manual, our ISO 9001:2015 certification, and relevant procedures. Clients are welcome to visit and inspect our facilities.

efficiency

Efficiency

We get it done right the first time, with turnaround times that are similar to what you would experience in your own laboratories. Our lab personnel have decades of experience meeting strict standards, and our responsive, dedicated business development and service teams ensure on-time delivery.

collaboration

Collaboration

We pride ourselves on serving as an extension of your laboratory, meaning we work with you like members of your internal team. This allows us to fully understand and remain responsive to your needs to drive your desired results.

responsive

Responsiveness

We believe effective communication is a key to driving success. We respond to any inquiry in less than one business day and take a proactive, personalized approach to customer service.

Achievements

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ISO 9001:2015

ABS is ISO 9001:2015 certified for all production activities. We will provide a copy of our certification upon request.

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Biobanking Best Practices

ABS adheres to NCI and ISBER biobanking best practices.

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Experienced Staff

ABS has a very low staff turnover rate. Consequently, we have a consistently high level of experience serving our clients. Although our focus is pre-clinical research, our staff is GMP- and GLP-trained and have earned Six Sigma certification.

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99.9% Shipping Success Rate

ABS has a near-perfect success rate of shipments arriving intact at the proper temperature.

Facilities and Infrastructure

Cryostorage Tanks
Protect your most valuable samples and ensure your cell lines are safe in case of disaster at your site with secure offsite storage.
Freezers - Storage
Our cryogenic storage systems are alarmed, monitored, and backed up by a direct connection to liquid nitrogen containers.
Heidi W.
Relying on our team to provide essential services or specialized expertise is like expanding your facilities and staff.
Incubators - Cell Culture
Large numbers of incubators in multiple laboratories mean that your order doesn't have to wait.
Media Frig - Cell Culture 1
Our large capacity ensures that we are ready when you are.
Centrifuges - Cell and Tissue Preparations (2)
Over twenty low, high, and ultra-speed centrifuges provide you with the capacity to produce large quantities of membranes and other cell fractions.
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From tissue arrays to RT-qPCR, ABS has the infrastructure and expertise to prepare and analyze your samples.

Career Opportunities at ABS

Click the following link to apply for any open positions with ABS.

https://recruiting.paylocity.com/recruiting/jobs/List/2717/Analytical-Biological-Services

 

Business Development Administrator - Sales Operations

Wilmington, DE

Job Overview

ABS is a successful and growing bioscience company founded in 1990. We are looking for exceptional individuals who have a good background in biological sciences for business development positions. Our products and services are highly customized to meet client needs. 

Candidates must work out of our Wilmington, DE headquarters because of the high level of product and service knowledge that we require. 

We offer a competitive base salary with a full benefits package. Benefits include full medical, vision, dental, short- and long-term disability insurances along with a 401K plan with matching contributions. Please apply if you are person who is goal driven and meet the qualifications listed here.

 

Responsibilities and Required Duties

  • Work with Business Development Staff in Prospecting Research for new business opportunities
  • Assist with vetting out large lists of prospects against IPP
  • Go to large clients and view in Linked In who should be potentially looked at
  • Utilize CRM System (NetSuite)
  • Record all communication with clients and appropriate internal personnel
  • Trade show and conference participation, including booth setup and disassembly, and representing ABS to prospects and clients in a professional manner
  • Assist with Marketing Areas:
    • Qualifying Incoming Leads
    • Analysis of Trade Show Opportunities
    • List of speakers (weed through to get shorter list for BDM)
  • Provide support to Sales Management for data analysis (helps them to understand how it works)
  • Participate and take notes in Sales Meetings
  • Provide Support to Staff as needed
  • Assist with Sales Staff Recruitment

 

Requirements

Education: A BS/BA or higher degree in Business or Biological Sciences.
 
Language Skills 
  • Fluent in English
  • Strong Oral and Written Communication Skills
  • Excellent Grammatical Skills
  • Good questioning and listening skills

Mathematical and Analytical Skills

  • A basic understanding of arithmetic and elementary algebra
  • Ability to calculate percentages and create and interpret simple graphs
  • Strong problem-solving ability

Computer Skills

  • Effective use of the internet for research
  • Basic proficiency in MS Outlook, MS Word, MS Excel, and MS PowerPoint
  • Organizational Skills
  • Ability to prioritize and manage details of multiple projects simultaneously
  • Effective time management and scheduling (calendar)
  • Effectively manage a high volume of email without compromising key responsibilities

Apply Now

Office Assistant/Receiving Clerk - Business Operations

Wilmington, DE

Description

The following primary responsibilities and duties are listed below.  This is not all inclusive.

• Answering the door for deliveries and logging tasks to create notifications for end users

• Scanning records

• Taking out mail and getting new mail daily, delivering to applicable internal parties

• Running errands with your vehicle (mileage reimbursed) as needed for picking up food, supplies, etc.

• Electronically filing and managing contracts from clients

• Assist with Information Technology Requests

• Assist with Maintenance Requests

• Answering phone calls coming into our general number

• Answering the door and greet visitors upon arrival

• Participating in Business Operations Meetings

 

Requirements

Education: HS Diploma. Some college preferred.

Experience using the following applications

  • Microsoft Office 365 products
    • Word, Excel, Outlook, PowerPoint
  • PDF Conversion Software

• 2 years’ experience in an office environment

 

Apply Now

Business Development - Bioscience Sales

Wilmington, DE

ABS is looking for unique individuals seeking a challenging and fulfilling career. This is a sales position where you can contribute to biomedical research. We work with our clients in pharma and biotech companies to understand their needs and make their research faster, easier, and more reliable. Because of this, our services are highly customized. You must be inquisitive and have a good general knowledge of drug discovery research as well as strong desire to help our clients succeed.


Compensation and benefits are highly competitive.


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ABS is a successful and growing bioscience company founded in 1990. We are looking for exceptional individuals who have strong sales skills and a good background in biological sciences for business development positions in the US and Europe. Our products and services are highly customized to meet client needs. This is not a catalogue type sales position, which is why both excellent sales skills and scientific knowledge are important.


Ideally, the right candidates will have a proven track record of accomplishments in life science sales. However, we are willing to train exceptional candidates with a strong desire to learn. For the European position, work experience in Europe is advantageous, and fluency in German and/or French is desirable but are not essential. 


Candidates must work out of our Wilmington, DE headquarters because of the high level of product and service knowledge that we require. Extensive travel and frequent interactions with clients are required. There are different entry level points based on candidate qualifications.

 

We offer a competitive base salary with significant commission upside for new business. Benefits include full medical, vision, dental, short- and long-term disability insurances along with a 401K plan with matching contributions. Please apply if you are person who is goal driven and meet the qualifications listed here.


Responsibilities and Required Duties

  • Consistently prospect for new business opportunities via phone, email, networking and social media
  • Interpret prospect and client needs and collaborate to determine best solution
  • Communicate with internal personnel and relay prospect and client needs
  • Provide accurate pricing to prospects and clients
  • Ensure client satisfaction through direct communication with client
  • Record all communication with clients and appropriate internal personnel in CRM System
  • Present quotes
  • Log all opportunities and assign to the appropriate sales stage in CRM System
  • Extensive Travel to client sites, trade shows, and conferences
  • Conduct face to face and virtual sales meetings with prospects and clients
  • Trade show participation including booth setup and disassembly, and representing ABS to prospects and clients in a professional manner
  • Create and execute a professional development plan
  • Maintain an accurate and complete sales pipeline
  • Create and execute account plans for key accounts
  • Create and execute sales plans for assigned territory

 

Sales Skills and Experience (Preferred, not Required)

  • Knowledge of Pharma and Biotech Industries
  • Ability to credibly discuss issues and opportunities with Senior Level Clients and Prospects
  • Confidence in presenting new ideas and opportunities and the business value they create
  • Ability to proactively identify target prospects and initiate direct contact
  • Ability to effectively execute a structured sales process from qualifying to closing
  • Ability to effectively present solutions to individuals or groups of stakeholders
  • Effective use of social networks such as LinkedIn or Twitter for research and prospecting
  • Effective sales call planning and execution
  • Ability to articulate value and avoid selling on price
  • Ability to build strong business relationships with clients

 

Education

A BS/BA or higher degree in biological sciences is required.


Language Skills

  • Fluent in English
  • Fluent in German and/or French is a plus, but not essential for the European position.
  • Strong Oral and Written Communication Skills
  • Excellent Grammatical Skills
  • Good questioning and listening skills

 

Mathematical and Analytical Skills

  • A basic understanding of arithmetic and elementary algebra
  • Ability to calculate percentages and create and interpret simple graph
  • Strong problem-solving ability

 

Computer Skills

  • Effective use of the internet for research
  • Basic proficiency in MS Outlook, MS Word, MS Excel, and MS PowerPoint


Organizational Skills

  • Ability to prioritize and manage details of multiple projects simultaneously
  • Effective time management and scheduling (calendar)
  • Effectively manage email without compromising key responsibilities

Biorepository Scientist I - Biospecimens

Wilmington, DE

Biorepository Scientist I— Job Description

 

Summary: This position is involved in the management of biospecimen inventory, procurement and distribution of samples as is necessary to meet client project demand.  Location will be at ABS headquarters in Wilmington, DE. This position requires monitoring and maintenance of lab equipment including ultra low temperature freezers and alarm system. Participation in various cellular isolation preparations is also required.

 

Corporate Responsibilities: 

· Adherence to laboratory health and safety

· Adherence to Standard Operating Procedures (SOPs)

· Adherence to applicable company policies and guidelines

· Adherence to federal and/or local regulations as applicable

 

Required Duties: (This list is not comprehensive, but it used to provide general guidance. Other duties may be required.)

· Receives biospecimens and ensures internal standard quality measurements are met

· Prepares client samples with proper labels/packaging and shipments in coordination with business operations staff

· Communicates with clients including product information emails and support for business development staff

· Coordinates with director of customer service for job updates and client concerns

· Coordinates with biospecimen vendors to ensure on time delivery of samples and data

· Works with biospecimen operations manager to ensure client requirements are met

· Performs routine lab equipment maintenance including freezers and temperature monitoring systems

· Adds samples (pre-clinical and clinical) to online inventory system via data entry manager and shipments

· Performs membrane preparations and cell isolations following assigned protocols

· Adds excessive samples to biobank and maintains accuracy of biospecimen inventory

· Maintains, updates, records without delay

 

Position Requirements: (The following are the minimum requirements for this position.)

Education: BS or BA, or higher degree in biological sciences.

· Knowledge of cell and molecular biology is required.

· Excellent interpersonal, organizational, oral, and written communication skills are required.

· The position requires a highly collaborative candidate with the ability to multi-task in a fast-paced environment


Apply Now