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Please Complain!

For the past three decades we have asked our clients to complain. While we strive to get everything done exactly right every time, we know that may not always happen. No organization can guarantee that. It is far better to hear bad news or learn of a shortcoming than not to hear of an issue. That way, problems are solved, and processes are improved.

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How to Select a Cell Culture Service Provider

As one might expect, selecting a provider for cell culture services has many things in common with selecting other types of services providers. There are also factors that are specific to cell culture. This post describes both general and specific criteria and how you can tell in advance that those criteria are likely to be met.

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Keeping Cell Culture Projects Running On Time

ABS grows very large numbers of cell lines for our clients. Projects range from Master and Working cell banks, hundreds of assay ready cell vials, to cell pellets from hundreds of billions of cells. Cells must pass QC for Mycoplasma and bacterial contamination, must be stored, and shipped on time to the proper locations throughout the world. In addition, various cell culture reports must be uploaded to the client portal, emailed to clients or in some cases entered directly into our clients’ electronic notebooks.

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Essentials of Communicating Science

This post is not about how to write a scientific paper, which is a disciplined and rigorous process. It is about communicating science with one another and non-scientists. It is inspired by an interview with Alan Alda that I recently heard and by observing interactions between our clients and other scientists over several decades.

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Flexibility - Benefits and Perils in Science and Business

Flexibility is generally viewed as good. ABS is built upon flexibility. We provide custom biological products and services rather than one size fits all solutions to solve our clients’ problems. Flexibility is implicit in our business operations.

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Your Scientific Advisory Board

This week ABS is having a meeting of our Advisory Board. Our Advisory Board is composed of experts in a number of disciplines. This upcoming meeting was an inspiration for this topic. It occurred to me that we serve in a similar capacity with many of our clients because we do far more than provide highly customized products and services. We also act as trusted advisors in many areas.

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An Extension of Your Laboratories

An extension of your laboratory or laboratories has been a tag line of ABS for 32 years. It conveys the essence of our Mission to make discovery faster, easier, and more reliable. In practical terms, ABS is your virtual lab partner, providing you with human biospecimens, cell culture services and services related to the processing, analyses, and storage of biological materials. While this post could elaborate upon the specifics of how our services accelerate the work of our clients, this post focuses on the important difference between laboratory and laboratories in how we advance our clients’ missions.

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5 Ways to Know You Can Trust a Biological Research Provider

As with personal relationships, trust is an important factor in business relationships. Basically, you want to be sure that you can count on a business partner to do what they say they are going do and that they will be there for you when you need them. How can one evaluate a business relationship before it is too late?

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Four Ways to Increase the Productivity of Your Laboratories

We are all pressed to get more done with limited resources. New projects are added. Deadlines and deliverables loom over us. There is only so much any of us can do alone. More specifically, we know how much time is taken up with growing cell cultures, finding high quality human tissues that are suitable for biomedical research, or making tissue or cell membrane preparations, etc. All of this must happen before an experiment can even be started.

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Cell Cultures Supplied and QC’d from Your Computer

If you have grown cells or used cells in your research, you know the problems associated growing them and in ensuring that they generate reproducible data. After obtaining or engineering a cell line, master and working banks must be produced. Supplies must be ordered. Technicians must spend hours under the hood. Sterility must be maintained. Cell cultures must be split and fed over and over again. Repeated cell counts and viability measures must be done. Cells must be harvested and aliquoted. The cultures must not contain any Mycoplasma contamination. Cell line IDs should be verified, etc.

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